Daily Life > Public Transportation - Seoul

Taxi-Transit Complaints


Taxi-Transit Complaints

Making Complaints Regarding Seoul Transit:
Green and blue buses are also partially administered by Seoul Metropolitan Government. If you've had a problem, you can contact the Seoul Global Center (connected to Seoul Metropolitant Government at 02-1688-0120. 

Seoul Metropolitant government also operates a help line that takes complaints about buses, subways, taxis and more. Just dial 120 from a land line or 02-120 from a cell phone to reach an operator.

Making Complaints Regarding Taxis:
ALWAYS GET A RECEIPT  The receipts generally have a contact phone number for the driver, usually a cell phone number, although a few show only a landline number. Your receipt can also help you identify the driver should there have been a problem and you were unable to get the driver's ID before exiting the cab.

Overcharging tourists has been an issue in Seoul. Anyone who has been overcharged by a taxi driver can register a complaint in English (and 4 other languages + Korean)  via Seoul City's Dasan 120 helpline. 

Outside Seoul, you can contact KTO's 1330 helpline. That said there is little either Seoul City or Korea Tourism can do if you don't have details about the taxi and driver. Just the license plate number of the taxi may not be enough.



K4E Note: Korea4Expats.com want the information on this site to be as accurate and complete as possible so if you've noticed any errors or omission on this page, please let us know at info@korea4expats.com

Last Updated on 2019-05-22


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