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Seoul Call Center - Dasan 120


Seoul Call Center - Dasan 120

Seoul City operates a helpline in 5 different languages: .Chinese, English, Japanese, Mongolian and Vietnamese. Dasan 120 is also a helpline for Korean citizens so the initial response will be in Korean. 

How to use: just dial "120" (02-120 from cellular phones and outside Seoul) and press "9" for foreign language services. 

Hours:  9 a.m. to 10 p.m., everyday for  foreign language services. Korean language is 24/7.

Dasan 120 offers the following information services:

  • Restaurants (Korean and international cuisines)
  • Transportation (bus, subway, taxi, etc.)
  • Korean language schools & centers, and foreign schools in Seoul
  • Interpretation services
  • Legal consulting
  • Lost items
  • Volunteer services
  • Daily living in Seoul and other inquiries about Seoul
  • Tourism and tourist attractions

Tourist Complaints: since 120 is also the number for complaints about Seoul City services, you can make complaints about taxi drivers/service, etc. here).

What is meant by "Dasan" as in the name of this service 'Dasan 120'?
"Dasan" was the pen name of Jeong Yak-yong (1762-1836), a leading Korean philosopher during the Joseon Dynasty. He is commonly regarded as the greatest of the Silhak thinkers, who advocated that the formalist Neo-Confucian philosophy of Joseon return to practical concerns. Seoul City picked this name for the Seoul Call Center to show its commitment to delivering sincere and exceptional services to "citizen customers," based on Dasan's teaching.  
 

K4E Editor: Korea4Expats.com tries to ensure that the information we provide is accurate and complete, so should you notice any errors or omissions in the content above please contact us at info@korea4expats.com.

Last Updated on 2013-04-21


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