Lost and Found Seoul - Bus, Subway, Taxi, Airport, Train
If you've lost your belongings or have left them in a taxi, subway train, etc. it's highly likely that someone will have turned it in - either to the police or to another lost & found location. Cash may be missing (not always) but there's a good chance your wallet, credit cards, cell phone, house keys, or even your pet will be returned directly to you or to an official of some kind.
Call or visit the places where you may have lost the item.
If you’ve lost your passport, notify your embassy or consulate immediately. If you've lost your ARC or other official documents from the Korean government, report the loss and get them replaced right away as well.
If you’ve lost traveler's checks or credit cards, report this loss to the agency that issued them to you as soon as possible. If you’re not certain how to do that in Korea, go to a local bank and someone there will help you.
If you purchased traveler's insurance, you can receive help by calling the phone number indicated on your insurance or by calling AEA International Korea Ltd.If you reported your loss to the police or to the lost & found center, don't forget to keep the police report or a copy documenting the incident so that you can use it to claim damages later.
There’s an Internet site (www.lost112.go.kr) where you can report detailed information on your lost items and where you can search for information on found items.There's a message board where you can post your message and there are often photographs if you're looking. The service is free of charge and available in Korean, Japanese and English - although you may find there's more response or a higher probably of finding your item if your message is posted in Korean.
The following Lost/Found numbers may also be helpful, although you may not always be able to find an English-Speaker:
02-2299-1282 Seoul Provincial Police Agency
02-753-2408~9 Subway City Hall Station
02-2271-1170~1 Subway Chungmuro Station
02-2298-6767 Subway Wangsimri Station
02-949-6767 Subway Taeneung
02-755-7108 Railway Seoul Station
02-869-0098 Railway Guro Station
Items left in Taxis:
You can contact the taxi owner (sometimes the same as the driver) if you asked for a receipt before exiting the cab. On the receipt is the owner's telephone number as well as other information identifying the vehicle. You will likely need a Korean speaker to help you.
For items lost in a taxi in Seoul, visit the Seoul Private Taxi Association website (you'll need help from a Korean speaker as the site is in Korean only). You can also ask a Korean-speaking person to call the office of the Seoul Taxi Transportation Association, (02) 420-6110~9, or the office of the Seoul Private Taxi Association, (02) 415-9521~5.
There is a Seoul City website that lists items found in taxis. Note that it is in Korean only. If you have gotten a receipt but did not get the taxi's license plate number, you can contact Seoul City's Dasan Helpline 120 and they can find the taxi's details for you.
Items left at Incheon Intl Airport:
Visit the Incheon Airport website (English) or click on the Korean website and find English in the dropbox on the upper right (it will show 한글) for various contact options and for a list of some of the found items. Tel: +82-32-741-3110,4 / Fax +82-32-741-3118 / E-mail: email@example.com
Items left at Gimpo Airport
The Gimpo Airport's website has informaiton in English, Chinese, and Japanese. There is the list of found items (searching lost items menu), but it is in Korean only. To inquire re lost items, call +82-2-2660-4499/2677 (Airport Police Station).
Items left on airport transport:
To inquire re items lost on the the airport bus (Airport Limousine), the contact number is: 032-743-7607, the airport train: 032-745-7777, KAL Limousine: 032-742-5103.
Items left on trains
Korail does not have a central Lost and Found center. Each station has designated staff to handle lost and found items. Train crew members usually take belongings left on the train to the train's final destination.
For Lost and Found inquiries for Seoul station, call 02-755-7108 or contact the Korail information center (Tel: 1544-7788). Tell them the date, train number as well as where you got on/off and they will then give you the telephone number for the contact station. While it is possible there may be an English speaker available, it is recommended to have a Korean speaker help you.
NOTE that you may need help from a Korean speaker when contacting the above organisations. You can try contacting KTO's helpine at 02-1330 for assistance getting information in English.
K4E Editor: Korea4Expats.com tries to ensure that the information we provide is accurate and complete, so should you notice any errors or omissions in the content above please contact us at firstname.lastname@example.org.
Last Updated on 2017-04-12
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